Terms of Service - DealFlowPro

1. Acceptance of Terms

By accessing or using DealFlowPro ("Service"), a service of Zuma Capital Group, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

DealFlowPro is a real estate investment analysis platform that provides:

• Automated email lead processing through Gmail integration
• Property financial analysis and underwriting calculations
• Market metrics and analysis using government data sources
• Investment criteria matching and lead scoring
• Multi-property lead tracking and pipeline management
• Document analysis using AI-powered parsing
• Flood zone risk assessment via FEMA data
• Fair Market Rent analysis through HUD APIs

3. User Accounts

Registration

• You must provide accurate, current, and complete information
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized use of your account

Eligibility

• You must be at least 18 years old
• You must have the legal capacity to enter into this agreement

4. Acceptable Use

You agree NOT to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service
• Upload or transmit malicious code
• Violate any applicable laws or regulations

5. Data and Privacy

• We collect and use your information as described in our Privacy Policy
• You retain full ownership of your property data, lead information, and investment analysis results
• We maintain Google Sheets infrastructure for operational purposes, but all data within those sheets belongs to you
• You may export, copy, or download your data at any time through the Service interface or directly from your Google Sheets
• Upon account termination, you have 30 days to export your data before system access is removed
• We may use aggregated, anonymized data to improve our services
• We will never sell, share, or use your proprietary lead or investment data for any purpose other than providing the Service to you
• Users are responsible for ensuring they have proper authorization to upload and analyze confidential documents, including compliance with any confidentiality agreements with brokers or third parties

6. Intellectual Property

• DealFlowPro and its content are protected by intellectual property laws
• You may not copy, modify, or distribute our proprietary technology
• You grant us a limited license to use your data to provide the Service

7. Service Availability

• We strive for 99.9% uptime but cannot guarantee uninterrupted service
• We reserve the right to modify or discontinue features with notice
• Scheduled maintenance will be communicated in advance

8A. Refund Policy

• 14-Day Money-Back Guarantee: New subscribers may request a full refund within the first 14 days of their initial subscription
• After 14 Days: All subscription fees are non-refundable
• Refund Exceptions: Refunds may be issued if we cancel service without cause or if there is a service outage lasting more than 48 consecutive hours
• Refund Process: To request a refund, contact info@dealflowpro.io with your account details. Refunds are processed within 7-10 business days
• No Partial Refunds: Monthly and annual subscriptions are billed in full at the start of each billing period. No partial-period refunds are provided

8B. Cancellation Policy

• Cancel Anytime: You may cancel your subscription at any time by contacting info@dealflowpro.io or through your account settings
• Access Until End of Billing Period: Upon cancellation, you retain full access to the Service until the end of your current billing period
• No Refunds for Remaining Time: Cancellations do not result in refunds for the unused portion of your billing period
• Data Export Window: You have 30 days after cancellation to export your data before system access is removed
• Data Deletion: All customer data (except financial records required by law) will be permanently deleted 90 days after cancellation
• Automatic Renewal: Subscriptions automatically renew unless cancelled before the renewal date

9. Limitation of Liability

10. Indemnification

You agree to indemnify and hold harmless DealFlowPro from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

• Either party may terminate this agreement at any time
• Upon termination, your access to the Service will cease
• We will retain your data according to our Privacy Policy and as required by law

12. Governing Law

These Terms are governed by the laws of Pennsylvania, United States, without regard to conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the Service.

14. Contact Information

For questions about these Terms, contact us at:

• Email: info@dealflowpro.io
• Business: DealFlowPro, a service of Zuma Capital Group

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By using DealFlowPro, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.